A key component of the national NZ Incident Management System project (NZIMS) was the provision of a training programme to all District Health Boards (DHBs). The purpose of the training was to commence the implementation of the national policy and to train staff in incident management and root cause analysis (RCA).

Communio is pleased to be able to provide a series of practical, hands on programmes and tools that can help your staff in their ongoing incident management efforts. We can provide cost effective assistance to you in reducing harm to patients, their families/whanau and clinicians while building a DHB culture and environment in which patient safety is paramount.

The programmes include:

1. Incident management training
2. Root Cause Analysis training
3. Improving the quality of your RCAs
4. Open disclosure
5. Undertaking a Staff Survey on Patient Safety